What happens if 108 Medical Chambers is not within an insurers hospital network
Patients are still able to access treatment even if the clinic is not within their insurers network or listed within their actual policy network members. Under the Financial Services Ombudsman ruling on access to treatment patients are able to attend any clinic and have the fees re-imbursed on an ex-gratia basis to the sum equivalent to the recommended fee level as if the procedure has been carried out in a recognised centre.
The member would have to pay the bill and submit the receipted account to for re-imbursement.
We guarantee no shortfall subject to policy excess and exclusion as we are aware of the recommended fee levels and would charge in accordance with these.
If you have any questions on this please contact Hamish Millar at 108 Medical Chambers
0207 563 1234 / firstname.lastname@example.org / 07879 418969
I've been referred to The London Rectal Clinic. Does this mean I have a serious problem?
Not necessarily. You will have been referred so that a Consultant Surgeon can review you and arrange any investigations that may be required.
Even though most conditions, are not cancerous any different or unusual changes should be investigated to exclude the possibility of malignancy. Also the sooner any problems are dealt with, the better the outcome is likely to be.
How soon can I have an appointment?
The Consultant Colorectal Surgeons are routinely available on Monday, Wednesday, Thursday and Friday so an appointment can usually be arranged within 24-48 hours of the request.
Which consultant will I see?
We have two Consultant Colo-Rectal and General Surgeons. However, if you wish to see a specific Consultant please mention this when booking, although this may lead to a small delay in your initial appointment.
Do you contact my GP?
Yes. We will inform your GP and any other relevant specialists, e.g. your gynaecologist, in writing of all consultations, investigations and treatments that you have received.
I feel anxious about the appointment.
We understand how anxious and sometimes embarrassed you may feel about your appointment, but our fully trained staff aim to make your visit as comfortable and relaxed as possible. Please do not hesitate to tell the Consultant or Nurse if you are overly concerned. They will be pleased to answer your questions and put your mind at rest.
What happens next?
Should surgery be required this will be arranged at a mutually convenient time.
If you do not need surgery, any follow-up treatment will be explained to you.
How much does it cost?
The costs for consultations vary from £185 to £400 for a first consultation or second opinion, and £155 to £185 for follow-up consultations. There are additional charges for any investigations or diagnostic tests.
Charges are routinely covered in full by all medical insurers, subject to individual policy benefit limits, restrictions and excesses. If you require surgery, you will be given an estimate of the Consultant Surgeon’s fees, so that you can check your level of cover with your insurer.
If you are not covered by medical insurance, we offer all-inclusive packages for surgery.
For more information on charges please contact us on 0207 563 1234 .
How do I get further information on The London Rectal Clinic?
Do not hesitate to call us on 0207 563 1234 and you will be directed to the most appropriate person to answer your enquiry.
How do I make an appointment?
Simply call 0207 563 1234, Monday to Friday between 8am and 6pm (5.30 pm on Fridays). You will need a referral letter from your GP to see the Consultant Surgeon if you are expecting your medical insurer to pay. Please bring this with you to your first appointment.
Are you regulated?
We are registered with the Care Quality Commission and subject to their audit process. Internally we are managed by a Medical Advisory Committee (MAC) who ensure that all regulatory matters are kept up to date and manage the conduct of the Consultants with admitting rights to 108 Harley Street. There are also regular multi-disciplinary team meetings that deal with both ongoing professional education and case management.
We are a Founder member of the Harley Street Alliance and have signed up to "The Ten Commitments". More information on the Harley Street Alliance can be found at http://www.harleystreet.com/.
We attach the findings of our latest patient survey.
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